iET Process Analyzer

• Transparent processes allow you to detect and evaluate behavior patterns in business processes.
  
  
• Guarantee that you will meet the agreed level of service quality through optimization, controlling, monitoring and measuring process perfomance.
  
  
• Investigate possible causes of problems and develop corrective measures to continually improve your IT Service.

• Calculating key indicators
  Measures the actual performance of IT business processes with the help of key indicators
  
  
• Dynamic process analyses
  On-demand generation of ad-hoc analyses by easy drag -and-drop of relevant query criteria
  
  
• Multi-dimensional process analyses
  Clear, graphical representation of complex scenarios in business processes
  
  
• Meaningful dashboards
  Clear, intuitive management displays

For further information about our Performance Measurement software please click here.